What InterviewSoul is
InterviewSoul is an app for Mac and Windows that transcribes a conversation on your computer and suggests what you could say, together with the website at interviewsoul.tech where you manage your account. It is provided by Saurav Ghimire, New Jersey, USA ("we", "us"). By creating an account, downloading the app or using either of them, you agree to these terms and to the privacy policy. If you do not agree, do not use InterviewSoul.
Your account
- You sign in with your email address, your Google account or your Apple Account. Keep access to them to yourself; you are responsible for what is done through your account.
- You must be at least 18, or the age of majority where you live.
- Give us a working email address, or a relay address from Apple, so we can reach you about your account and payments.
Using it responsibly
- Follow the rules that apply to you. Interviews, tests, courses and employers often forbid outside help. Whether you may use InterviewSoul in a given situation is for you to find out, and using it against those rules is at your own risk. We are not responsible for what happens if you do, such as a withdrawn offer or a failed assessment.
- Follow the law on recording and transcribing conversations, including getting consent from the other people where it is required.
- Do not use InterviewSoul to break the law, to harass or deceive anyone, or to process material you have no right to use.
- Do not get around our limits: for example, by creating several accounts or faking a computer's identity to get more free time, sharing an account between people, or reselling the service.
- Do not copy, modify, reverse engineer or attack the app, the website or our server, except where the law allows it despite this term.
Answers are suggestions
Answers are written by an AI model and can be wrong, incomplete or out of date. Transcripts can contain mistakes. You decide what to say and are responsible for it. Do not rely on InterviewSoul for legal, medical, financial or safety decisions.
Plans and payment
- Free includes 30 minutes of session time in total, counted per account and per computer. It is given once and does not come back after a paid plan ends.
- Basic ($12 a month) includes 5 hours a month; Pro ($30 a month) includes 10 hours a month and stronger models. A session runs from Start to Stop, and each one counts for at least one minute. Unused time does not carry over.
- Paid plans renew automatically every month, at the price shown when you subscribed, and are charged to the payment method you gave until you cancel. Sales tax or VAT is added where it applies.
- You can cancel at any time on the Plan page of your account on this website. Your plan then runs to the end of the month you have paid for and is not charged again.
- Moving to a higher plan charges the difference for the rest of the month straight away. Moving to a lower plan credits the difference to your next bill; time you have already used this month still counts against the lower plan.
- Payments are handled by Stripe. If we change a price, we will tell you by email at least 14 days before it applies to you, and you can cancel before then.
- Payments are not refunded, including for time you did not use, except where the law requires it. Cancelling stops the next charge; you keep your plan until the end of the month you have paid for.
Your content
Your documents, transcripts, screenshots and calendar entries are yours. You give us permission to process them only to provide the service, as described in the privacy policy. You confirm you have the right to use what you upload.
Our app and website
The app, the website and the InterviewSoul name and logo belong to us. We give you a personal, non-transferable right to install and use the app on your own computers while you have an account in good standing. Parts of the app are open-source software under their own licences; see Credits below.
Updates and availability
The app checks for updates and may install them automatically. We may change, add or remove features. We work to keep the service running, but it depends on other companies' services and may be interrupted. Do not depend on it for something where an interruption would cause you serious harm.
Ending your use
You can stop at any time, and ask us to delete your account at [email protected]. We may suspend or close an account that breaks these terms, and if we do, payments already made are not refunded. If we stop offering InterviewSoul altogether, we will give you at least 30 days' notice and refund the unused part of any month you have paid for.
Liability
InterviewSoul is provided "as is" and "as available", without warranties of any kind, including that it will be accurate, uninterrupted or fit for a particular purpose. To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, such as a lost job offer, lost income or lost data, and our total liability for any claim is limited to the greater of what you paid us in the 12 months before it arose or $50. Some places do not allow these limits, so they may not all apply to you; nothing in these terms limits rights you have that cannot be limited by contract.
Your responsibility to us
If someone makes a claim against us because of how you used InterviewSoul in breach of these terms or the law, such as transcribing someone without the consent required, you agree to cover our reasonable costs of dealing with it, to the extent the law allows.
Law that applies
These terms are governed by the law of the State of New Jersey, USA. Before starting any formal dispute, please write to [email protected] and give us 30 days to try to resolve it. Any court case is to be brought in the state or federal courts located in New Jersey, unless the law where you live gives you the right to bring it there.
Changes to these terms
We may update these terms. If a change matters, we will tell you by email or in the app at least 14 days before it takes effect. If you keep using InterviewSoul after that, the new terms apply; if you do not agree, cancel before then.
General
These terms and the privacy policy are the whole agreement between you and us about InterviewSoul. If a court finds part of them unenforceable, the rest still applies. If we do not enforce a term straight away, we can still enforce it later. You may not transfer your account or these terms to someone else; we may transfer them to a business that takes over InterviewSoul, and we will tell you if we do. InterviewSoul is not affiliated with Zoom, Google, Microsoft or any employer or test provider.
Credits
Speech recognition uses NVIDIA's Parakeet TDT 0.6B v3 model, licensed under CC BY 4.0, run through the open-source sherpa-onnx project, with the Silero voice activity detector (MIT licence).